Privacy Policy

When you place an order or contact us, we collect:

• Your name and email address
• Shipping address
• Payment information (processed securely by Stripe)
• Order history

We also collect basic analytics data (page views, visit duration) to understand how people use the site. This data is anonymised and aggregated.

We use your information to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to enquiries
• Improve the website and customer experience

We will never sell or share your personal information with third parties for marketing purposes.

We share necessary information with:

• Stripe — payment processing (they handle all card details; we never see them)
• Our fulfilment partner — to produce and ship your order
• Cloudflare — web hosting and analytics

Each of these services has its own privacy policy and security measures.

You have the right to:

• Request a copy of the information we hold about you
• Ask us to correct inaccurate information
• Request deletion of your information (subject to legal obligations)

To exercise these rights, contact us.

We use industry-standard security measures including SSL encryption for all data transmission. Payment card details are handled entirely by Stripe and never stored on our servers.

We may update this policy from time to time. Significant changes will be communicated via email to registered customers.

Last updated: September 2026